Independently monitored, the exacting ACS endorsement process examines how well an organisation is managed, how effectively it services its customers and how well it treats its employees, across nine categories, including Strategy, Commercial Relationship Management, Resources, People and Leadership.
A spokesperson for the SIA comments: “Approved contractors are committed to customer service and the compulsory licensing of their staff. This means their customers can rest assured that every private security operative deployed on their premises will be working within the law.”
TSG is no stranger to high standards. It achieved ISO 9001 for a second successive year in December, but ACS, which is recognised by clients/potential clients and the police, is another marker for the agency, putting it in demonstrable step with the UK’s highest profile security suppliers.
TSG Managing Director, David Boswell, says: “It is a great feeling to see TSG approved by ACS. It allows us to engage prospects who might otherwise have been unable to consider deploying our resources. Now we can ensure every organisation who wants to can work with TSG to bring our practiced solutions into their security and safety plans.”
Built on a platform of relevant industry codes of practice, the SIA’s Approved Contractor scheme is a universally recognised mark of quality for private security suppliers, designed to raise performance standards and to assist in developing new opportunities.
Developed in consultation with representatives from across the industry, ACS specifically covers the elements regulated by the SIA and the Private Security Industry Act 2001 (as amended). There is a single scheme, with sector-specific approval based on a relevant set of qualifying criteria.
Cullen, Morten Therkildsen, Head of Security, Health and Safety at Roskilde, Richard Latham, The O2’s Head of Security, Mark Breen, Director of Safe Events, Ian Kerr, Director of ID Resilience and Kate Bunyan, Founder of MB Medical Services, will focus on understanding current terror methodologies and anticipating new methods of attack.
The ‘3Ps’ session will also look at planning a sufficient variation of security protocols to prevent becoming predictable, setting up communication channels between police, local authorities, event stakeholders, security and the artist, and whether an industry-wide rethink is needed.
“With input and active involvement from some of the most renowned security, venue and event experts in the business, ES3 will be a forum to share information and best practice, as well as the latest concepts and tools related to security at live events,” Greg Parmley, Head of the ILMC, said.
Held at the Intercontinental Hotel, next to The O2, the invitation-only E3S is produced in collaboration with the European Arenas Association (EAA), and National Arenas Association (NAA), with input from other leading theatre and venue organisations and live event security companies.
Duncan was the force Operations Superintendent with lead responsibility for firearms, public order, specialist search and the policing of East Midlands Airport, and chaired the force civil contingency strategic threat assessment meetings.
Duncan Cullen was Leicestershire’s Police lead Counter Terrorist Security Co-ordinator who sat on the national Counter Terrorism Security Co-ordinators board, representing the East Midlands Policing Region. He was a key influence on counter terrorism security planning, training and development nationally and brings extensive experience in this area.
Cullen’s commitment to influencing and shaping the future of the private sector security industry and his expertise ,is a fast fit with TSG, a modern public safety/crime prevention resource in keen step with police protocols and procedure.
Organisers moved Great Dorset Steam Fair back a week last year, to run across the August Bank Holiday, and it attracts more than 200,000 people over five days, many families among them.
To ensure their safety, Operations Director Julian Hubbuck has split the site into zones for 2017 and switched from a single security supplier to a number of companies, each playing to its particular strengths.
TSG, which managed a successful deployment at GDSF 2015, returns to the 600-acre site with greater numbers to look after the event’s main entertainments areas, including the main music stage, a large fairground and multiple bars.
The agency’s uniformed officers will engage with the public, provide reassurance and address any incidents of crime and anti-social behaviour.
Julian Hubbuck comments: “We missed TSG’s high-profile presence in 2016. The company’s enhanced level of training and experience is a perfect fit for the main licensed area.
“Like any organiser we’re always looking for ways to improve the experience for visitors and exhibitors and a multi-agency approach to their safety is absolutely the right response.”
TSG’s Managing Director, David Boswell, says: “Team TSG is talking to the other security companies involved and we are focused on the task in hand. Our officers are looking forward to being a part of the solution to ensure a safe, enjoyable event for all involved.”
First held in 1969, Great Dorset Steam Fair moved to its current site, Tarrant Hinton near Blandford Forum, in 1988. Alongside traction engines, tractors and farm machinery, the event features classic cars and commercial vehicles, working shire horses, rustic crafts and ‘bygones’ displays. Great Dorset Steam Fair also has a market, live music and the funfair, much of which is powered by steam engines.
To gain the accreditation TSG had to demonstrate its dedication and commitment to meeting customers’ needs, operating efficient management processes and delivering consistent, good quality products and services.
ISO consultancy QMS oversaw an analysis of the TSG business model, followed by a two stage formal assessment before awarding the company with ISO 9001 certification.
Danny Littlechild, Technical Specialist Consultant at QMS, comments: “By achieving ISO 9001 certification, TSG is able to demonstrate to customers and suppliers that the systems it has in place meet the high standards set out by the International Organisation for Standardisation (ISO).
“‘I was very impressed with the TSG management team’s commitment to establishing clear processes from the outset so that all future expansion is controlled and all projects are managed with the same consistency.”
David Boswell, TSG’s Managing Director, says: “It’s been a real achievement for us to gain this accreditation, to help assure our clients that we take our business, service delivery and development seriously. It underpins our increasing reputation as a leading provider in what we do. Clients can rely on TSG to deliver, knowing that the right procedures have been followed.”
Updated in 2015, ISO 9001 is a quality management system that sets clear parameters to ensure certified companies are focused on meeting customer needs and wants. That means management understanding everything from the organisational structure, policies, procedures, process and resources, right through to setting out who is responsible, and accountable, for what.